Shipping & Returns

Shipping

1 How much does shipping cost?

Shipping costs are calculated at checkout based on your location and the shipping option chosen.

2 What shipping options are available?

We offer standard and express shipping options. Select your preferred method at checkout.

We also offer a free local delivery option for Melbourne Inner Westies. This includes the following postcodes:

  • 3011 Footscray, Seddon

  • 3012 Brooklyn, Kingsville, Maidstone, Tottenham, West Footscray

  • 3013 Yarraville, Yarraville West

Shipping is FREE over $100 use code FREE100.

3 Is there a ‘Pick-up’ option?

Yes, contactless pick up is available from Kingsville 3012. Address will be provided once you have placed your order.

Orders will generally be available for pick up within 48hrs of purchase.

5 When will my order ship?

Orders are typically processed within 3 business days. You will receive a confirmation email once your order has shipped.

Inner West drop off will occur within 7 business days of ordering.

6 Do you ship internationally?

No, we do not currently offer international shipping.

Returns

1 What is your return policy?

We are unable to accept change of mind returns.

2 What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us via the contact form on the website immediately. We will assist you in resolving the issue, including a possible replacement or refund.